Front Office Coordinator

Description

Organisation Description:
Grand Hotel and Casino is recognised as a leading provider of premium boutique accommodation and hospitality services across Vanuatu and the Pacific region. The hotel is known for its dedication to quality, personalised guest experiences, and exceptional service standards. Combining comfort, value, and warm Melanesian hospitality, the team is committed to ensuring every guest enjoys a welcoming and memorable stay from arrival to departure.

Job Description:
We are looking for an experienced Front Office Coordinator to oversee daily front desk operations and help deliver outstanding guest experiences. The successful candidate will be responsible for coordinating front office activities, welcoming and assisting guests, managing reservations and check-ins, responding to guest inquiries, resolving concerns professionally, and supporting the front office team to maintain excellent service standards.

Selection Criteria:
Requirements:
• At least 5 years of experience in Front Office operations
• Excellent customer service and communication skills
• Previous experience using Opera PMS software
• Strong leadership abilities with a positive and proactive attitude
• Professional appearance and the ability to work effectively within a team

Salary:
To be discussed

How to Apply:
Apply by:
Email or In Person

Contact Person:
HR & Payroll Coordinator

Phone:
(+678) 34050

Email:
hr@grandvanuatu.com

Apply In Person At:
Grand Hotel and Casino
PO Box 3061
Lini Highway, Port Vila, Vanuatu