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Organisation Overview
Hotel / Resort
Position Summar
Erakor Island Resort is currently seeking a motivated and professional Receptionist with experience using the RoomMaster Property Management System. This is a great opportunity for someone who is passionate about hospitality and delivering outstanding guest experiences.
Key Requirements
The ideal candidate should demonstrate excellent communication and interpersonal abilities, strong organizational skills, and a solid background in customer service within the hospitality industry. Basic administrative knowledge is also required.
Applicants must be confident in using hotel management software, particularly RoomMaster PMS, to handle bookings, allocate rooms, update guest information, and process billing accurately. The ability to manage multiple tasks efficiently in a busy work environment is essential.
Primary responsibilities include:
•Greeting and assisting guests in a friendly and professional manner
•Managing check-in and check-out procedures
•Processing reservations, payments, and guest requests
•Addressing inquiries and resolving guest concerns promptly
•Coordinating with housekeeping and other departments
•Following hotel security and operational procedures
•Completing daily reports and administrative tasks
•The role plays a vital part in ensuring smooth front office operations and maintaining high levels of guest satisfaction.
Salary
To be advised.
Application Process
Apply via: Email
Contact Person: Shivani Chand
Phone: (+678) 26983
Email for Applications: book@erakorislandresort.com
Interested candidates should submit their CV and relevant supporting documents to the email address
