IT Lab Manager (FULL TIME MANAGER)

Description

Job Desctiption:

Computer World is seeking an experienced IT Lab Manager to join our team. As an IT Lab Manager, you will be responsible for overseeing the day-to-day operations of our IT lab, managing a team of technicians, and ensuring the smooth delivery of IT services to our clients.

Key Responsibilities:

• Manage and supervise a team of IT technicians, providing guidance, training, and support to ensure optimal performance and productivity

• Oversee the maintenance and upkeep of IT equipment, including computers, servers, and networking devices

• Develop and implement policies and procedures to ensure the efficient and effective operation of the IT lab

• Coordinate with clients to understand their IT requirements and develop solutions to meet their needs

• Manage project timelines and ensure that tasks are completed within the specified timeframe

• Provide technical support and troubleshooting to clients as needed

• Maintain accurate records and documentation related to IT projects and client interactions

Selection Criteria:

Qualifications and Experience:

• Minimum 5 years of experience in an IT management role, preferably in an IT lab or service desk environment

• Bachelor's degree in Computer Science, Information Technology, or a related field is preferred

• Strong technical knowledge and hands-on experience with IT hardware, software, and networking technologies

• Excellent communication and interpersonal skills, with the ability to interact effectively with clients and team members

• Strong problem-solving and critical thinking skills, with the ability to analyse complex issues and develop effective solutions

• Proficient in project management and time management, with the ability to prioritize tasks and meet deadlines

• Experience in coaching and mentoring team members, fostering a positive and collaborative work environment

Salary:

We offer a competitive salary based on experience, along with opportunities for professional growth and development.

How to Apply

Apply by:

Email

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How to apply - more information:

If you meet the qualifications and are interested in joining our dynamic team, please submit your resume and cover letter to erin@cw.vu with Subject address:  IT Lab Manager Application