Night Auditor

Description

Organisation Description
Our mission is to provide every guest with an exceptional and memorable experience through outstanding service in a luxurious and relaxing environment that respects and protects nature. We are equally committed to supporting our employees by offering professional training, career development opportunities, and long-term job security.

Job Description
Iririki Island Resort & Spa is currently looking for a qualified and reliable candidate to join the team as a Night Auditor. This role is responsible for overseeing front desk operations during the night while ensuring all financial and operational reports are accurate and properly completed.

Key Responsibilities
•Working closely with the Chief Financial Officer, the Night Auditor will:
•Review, audit, and balance daily cashier transactions from all outlets, including Rooms and Food & Beverage.
•Reconcile credit card transactions with the daily transaction reports.
•Assign and coordinate nightly tasks while guiding and supporting team members.
•Monitor team performance and help maintain professional financial procedures throughout the hotel.
•Review end-of-day revenue reports and compare them with recorded transactions.
•Check and finalize daily reports to ensure they are complete and accurate.
•Investigate and resolve any discrepancies found in financial reports or daily takings.
•Provide assistance to the Front Office Manager during emergency situations when required.
•Support late guest check-ins and ensure smooth night operations.
•Address guest inquiries and resolve complaints professionally.
•Perform additional tasks as directed by the Chief Financial Officer or, in their absence, the Finance Manager.

Selection Criteria
•Previous experience working with Room Master or a similar Property Management System.
•Prior experience working as a Night Auditor or in a similar role.
•Preferably at least 2 years of experience in the hotel industry, particularly in front office operations.
•Reliable, honest, and dedicated to maintaining high work standards.
•Strong organizational abilities and problem-solving skills.
•Ability to work overnight shifts (approximately 9:00 PM – 7:00 AM).

Salary:
To be discussed with the successful candidate.

How to Apply
Application Method: Email or In Person

Contact Person: Human Resource Manager

Email for Applications: FM@iririki.com

Postal / In-Person Address:
Human Resource Manager
Iririki Island Resort & Spa
PO Box 230
Port Vila