Night Auditor

Description

Organisation Description
Grand Hotel & Casino is recognised as one of the leading boutique hotels in Vanuatu and across the Pacific region, offering premium accommodation and exceptional hospitality services. Our reputation is built on careful attention to detail, a deep appreciation for our island location, and a strong commitment to delivering consistent, high-quality service.

The hotel provides spacious and comfortable guest rooms along with facilities designed to deliver both convenience and value. Every member of our team is dedicated to maintaining excellent service standards, with our guest services staff providing personalised care to every visitor.

At Grand Hotel & Casino, we pride ourselves on creating a welcoming atmosphere that reflects genuine Melanesian hospitality. From the moment guests arrive until their departure—and whenever they return—we strive to make them feel like valued members of our extended Aelan family.

Job Description
Grand Hotel & Casino is seeking a Night Auditor to manage overnight front office operations. This role is responsible for reviewing daily financial transactions, balancing hotel accounts, and ensuring smooth guest service throughout the night shift.

Key responsibilities included
•Conducting nightly financial audits of hotel transactions
•Reconciling guest accounts and balancing daily revenue records
•Preparing daily financial and operational reports
•Assisting guests and handling front desk duties during overnight hours
•Ensuring accurate record-keeping and supporting hotel operations after hours
This position requires a combination of strong accounting skills, attention to detail, and excellent guest service.

Selection Criteria
•Front Office & Night Audit Experience – Previous experience with hotel front desk operations, reservations, and night audit procedures.
•Accounting & Reporting Skills – Ability to balance accounts, reconcile transactions, and manage cash handling accurately.
•Strong Attention to Detail – High level of accuracy when working with financial and operational data.
•Customer Service Skills – Professional, friendly, and capable of assisting guests or resolving issues during overnight shifts.
•Technical Knowledge – Experience using hotel management systems such as Opera, Siteminder, Dormacaba, and POS systems.
•Dependability & Independence – Ability to work overnight shifts independently while maintaining operational standards.
•Flexibility – Availability to work nights, weekends, and public holidays when required.

Salary
To be discussed with the successful candidate

How to Apply
Applications may be submitted by email, post, or in person.

Contact Person:
Front Office Coordinator

Phone:
(+678) 34050

Email:
fo@grandvanuatu.com

Postal Address / In-Person Applications:
Front Office Coordinator
Grand Hotel & Casino
P.O Box 3061
Port Vila

Applicants may also submit their application directly at the Reception Desk of Grand Hotel & Casino.