Reservation Clerk (Reservation Clerk)

Description

Organisation Description: 

Warwick Le Lagon - Vanuatu is a vibrant, 4.5-star family-friendly luxury resort located on the shores of Erakor Lagoon in Port Vila (Vanuatu) and is also a member of Warwick Hotels and Resorts which has over 60 Hotels, Resorts and Spas worldwide in locations including Europe, USA, Asia, Africa and the Pacific.

Job Desctiption:

We are looking for a customer-focused, service-oriented, and dynamic Hotel Reservation Clerk to join our team! The ideal candidate will have exceptional customer service skills, good administrative abilities, and be able to manage a large workload. The role's focus will be to attend to customers booking queries and ensure that all bookings are put through on the relevant system.

Selection Criteria:

  - High School GED or above. An associate's certificate in hospitality or clerical work would be an advantage or two years' experience in a similar role
  -Excellent written and verbal communication skills
  - Adept with controlling a busy switchboard with an excellent telephone manner
  -Excellent customer service skills
  -Good computer skills, with knowledge of booking systems, both in-house and online
  - Hands-on experience of taking credit/debit card payments over the phone and in-person
   Able to effectively prioritize own workload and work well under pressure

Apply by:

Email
Post

Contact Person:

Shalvin Lal

Contact Phone:

(+678) 5552658

Email to send applications to:

slal@warwickhotels.com

Postal Address or location to apply in person:

Warwick Le Lagon Resort & Spa
Lini High Way
P.O. Box 86
Port Vila
Vanuatu