Spa Manager (Spa Manager)

Description

Organisation Description: 

Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment, while at the same time providing our employees with exceptional training, a career path and job security.

Job Desctiption:

This role is to be reporting to the General Manager and you will enjoy being part of a supportive senior management team, where you have responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas.
• Manage overall operations of the spa
• Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
• Ensure client experience is proficient including bookings and payments
• Managing spa team members and beauty/spa therapists to ensure high motivation, provision of high quality service and ongoing development
• Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
• Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
• Manage customer feedback effectively to ensure continuous service and programme improvement
• Maintains cleanliness of spa and related areas and equipment

Selection Criteria:

The successful candidate will have the following attributes:
• Two years management experience within the spa industry
• Ability to meet financial targets
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams
• Innovative and creative
• Hairdressing & wedding make-up an advantage

This is a full time position to commence immediately.

An attractive remuneration package and a variety of benefits will be offered to successful applicant.

Applications close 23rd December, 2023

Applications to be made in writing to;
Human Resources Office
Iririki Island Holdings Limited
PO Box 230
Port Vila,
Vanuatu
ea@iririki.com