Therapist

Description

Organization Description: 

Our Mission is to provide to all our guests an unparalleled experience by delivering exceptional service in an atmosphere of luxury, relaxation and respect for the environment, while at the same time providing our employees with exceptional training, a career path and job security.

Job Description:

Iririki Island Resort & Spa are seeking suitable candidates to appoint for the role of Therapist .

Working as a Therapist you will report to the Guest Experience Manager and will perform a range of beauty and relaxation treatments for spa guests and must provide excellent customer service to ensure that all spa guests have a perfect stay and that guest satisfaction is achieved.

Duties of a spa therapist will include but not necessarily be limited to the following:

• Conducting skin analysis and advising clients on skin and body care.

• Provide all signature massage treatments, spa therapies, all hand and foot treatments, facials, waxing, and retail products recommendations and sales

• Making appointments, maintaining client records and handling financial transactions.

• Selling and providing advice on cosmetic and skin care products.

• Use of proper etiquette and professionalism at all times

• Maintain and develop a client base

• Follow the established spa guidelines for all spa programmes and services. Actively sell additional spa services, ensuring return visits

• Maintain current knowledge of all spa services, pricings, offerings, schedules and specials

• Encourage up selling, link selling and retail sales with every guest.

• Attend training sessions and product knowledge courses as required

• Escort all guests to changing rooms

• Greet all arriving and departing guests

• Respond to all guest concerns or complaints with discretion

• Advise all incoming guests of treatment procedures and billing information

• Maintain positive guest relations at all times

• Ensure all equipment is in good working order and functioning properly.

• Maintain treatment room & linen cleanliness at all times

• Maintain the confidentiality policy for all spa guests and employees

• Maintain a professional appearance at all times

• Demonstrate knowledge of current trends in spa industry

Selection Criteria:

The successful candidate will have the following attributes:

• Two years beauty & massage experience within the spa / massage / wellness industry

• Ability to work under pressure

• Ability to work flexible hours

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Innovative and creative

How to Apply

Apply by: Email In person

Contact Person: Ms Nemi Naparau

Contact Phone: (678) 35060

Email to send applications to: [email protected]

Postal Address or location to apply in person:

This is a casual time position to commence immediately.

An attractive remuneration package and a variety of benefits will be offered to successful applicant.

Applications close 07th November, 2024

Applications to be made in writing to;

Human Resources Office

Iririki Island Holdings Limited

PO Box 230

Port Vila,

Vanuatu

[email protected]

How to apply - more information:

Applications to be made in writing to; Human Resources Office Iririki Island Holdings Limited PO Box 230 Port Vila, Vanuatu [email protected]